Asmodee has ended its past practice of providing replacement parts for games with missing parts or other parts issues, the company announced at GAMA Expo today.  Instead consumers will be instructed to return the game to the retailer from which they purchased the game for credit.

Retailers will be able to receive credit for the returned game, without making a physical return, directly from Asmodee or from the distributor from which they purchased the game.  The new policy took effect on February 18, 2020.

Asmodee also announced a major shift in its business model in the U.S. (see "Asmodee USA Distribution Making Massive Shift"), a new exclusive distribution agreement with Mantic Games for its Hellboy: The Board Game line (see "Asmodee Acquires Exclusive U.S. Rights to Mantic’s ‘Hellboy: The Board Game’"), and a round of price increases (see "Asmodee Announces Pricing Changes on Exclusive Lines").