Dan Urazandi of Bizarro World in Davis, California saw our article on Alderac's downsizing (see 'AEG Substantially Downsizing Workforce'), and feels he has an explanation for the drop in the number of retailers purchasing games from the company:

In your article for October 22nd, 'AEG Substantially Downsizing,' you stated, 'Citing a major decline in the number of hobby gaming retailers over the past several months, John Zinser, CEO of the Alderac Entertainment Group has implemented a number of cost saving measures.'

I cannot speak for other retailers that have dealt with AEG, but I can speak for my store when I say the blame is entirely on AEG's heads.  This company has continually found ways to either hinder the sales of their own product, or prove that communication with them, from a retailer's perspective, is worthless. 

I have had enough of the supposed 'customer service' given to us by this company, as I am sure others have also.  Their products sell only minimally, their product lines are continually diminishing, and the effort of the company to improve relations with the retailers has been nonexistent.  In return, we dropped them. I wonder how many other retailers have had similar experiences, and out of those, how many have been a part of this major decline in hobby/retail stores.

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