ICv2: Diamond, Alliance Ransomware Update

NEWS

New Products Are Shipping, but Delays May Continue

Posted by Brigid Alverson on November 11, 2021 @ 5:26 pm CT

Diamond Comic Distributors and Alliance Game Distributors have partially recovered from the ransomware attack that hit them on Friday, taking down their websites and disrupting operations (see “Diamond, Alliance Hit by Ransomware Attack”).

Both companies are shipping new releases this week, but delays may continue.

Diamond and Alliance both have their main websites back up, and Diamond also set up a special website for updates about the attack. Yesterday’s update stated that Diamond Comics Distributor products that were supposed to go on sale that day would be arriving in the next two to four days. Diamond is picking and packing initial orders with a November 17 on-sale date and will update retailers early next week about any delays. Invoicing was planned for yesterday and today.

The company estimates that it would begin picking reorders and Diamond Book Distributors orders on Friday or Saturday.

Retailer Patrick Brynildson of Minnesota’s Source Comics & Games told ICv2 that his comics had showed up on time on Monday, and that a member of his staff was putting in orders. Sterling Silver Comics of Camarillo, California, also Tweeted that its comics arrived on time this week.

Diamond stated that customer and financial information is not stored on the system that was attacked, so they believe it to be secure.

Alliance Game Distributors posted an update on its Facebook page today stating “We have prioritized picking and shipping new releases and we are happy to report that all Magic prerelease product has been shipped or will be shipped in order to reach stores tomorrow.”

Other products that shipped from Alliance this week include