This week, Marcus King answers the question, "Is the customer always right?"

This week, King discusses his first rule for his staff.

This week, King talks about his decision to expand non-game merchandise in his store.

This week, King discusses his trade show attendance plans for March.

This week, King describes what it means to take personal accountability as a retailer.

This week, King talks about what he learned while working for major game retailer Troll and Toad.

This week, King reports what he learned attending the Smoky Mountain Gift Show.

This week, King shares his recent medical challenges, how they affected the store, and offers thanks for those who came to his aid.

This week, King shares some of the lessons he’s learned in his 30 years of owning a game store.

This week, King talks about Pokemon Go and how he's monetized the game for his store.