Mark Farace of All American/Mo's Comics in
I've got to admit that Jay B. up in
We should never be put in a position to make the customer understand the difference in our world versus EVERY other form of print media. When a new comic customer compares our industry to books, records or even their Sports Illustrated subscription, it can be embarrassing to have to explain to him that this world doesn't rotate like the normal one. Getting "tired of the discussion" of what can make "all" retailers, as a whole, better and more professional, should never be a part of a true business.
I personally get upset when I hear the dealer down the street is selling books on Tuesday, underpaying for value of back issues, or just generally treating comic buyers poorly. When you lose interest in the hobby as a whole, and just worry about what you do, even if you're doing it better than everyone, the long term effects will put us all in a different business.
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