The prolific Mike Boze of HawgHead Comics in Fort Smith, Arkansas responded again to Bill Jemas' Open Letter to Retailers (see'Marvel's Bill Jemas 'Tells the Truth about Over-Production'') and Marvel's quick scheduling of a Must Have for The Truth (see 'Marvel Prints on Spec!') with this anecdote illustrating the impact of sell-outs on key books:
I would like to give a personal example of how the 'no overprint' hurts. I had a customer come in on Tuesday. He and his son had purchased the Spider-Man DVD and after watching the movie enjoyed the special features which included the segment on the creators and thought how nice it would be to read the Amazing Spider-Man issue that dealt with the Twin Towers. I had to tell the customer, dare I say potential new customer, that due to current Marvel practices there is no way I can get him that issue. I tried in vain to interest him in 'other' Spider-Man issues or even a TPB. The problem was that he came to get a specific item which I could not provide. Here is an example of where Marvel took the time to brag on what they are doing on a DVD and it worked. A new customer was created. He took the time to drive to a comic book shop to buy a 'comic'. The sad part is he left empty handed and I would wager that he will never be back. A new customer created and lost all in one day. Thanks Marvel.